Monday 1 November 2010

No booking, no business for restaurant

I had recently had the need to book a restaurant for a Saturday evening for a birthday meal for 22 people.

The person for whom I wanted to book the meal wanted to go to Nando's. Checking on their website I saw that they do not take bookings, but would consider doing so for a large party (22?) and/or a birthday party (yes). I rang, but the answer was no. I went into the restaurant, but the answer was no. No - to 22 people for a birthday party. Why the hell not?

I went down the road and booked a table for 22 at Frankie & Benny's - no problem, no hassle, no "no".

Nando's - I don't get it. And neither did you get our business.

Get smart, eh?

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